Santae Privacy Policy & Data Rights

Last Updated: 09/13/2025

At Santae Entertainment LLC, we are committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, store, and share data when you interact with our platform. By using Santae, you consent to the practices described here. We prioritize transparency and strive to ensure your data is handled securely and responsibly.

1. Data Collection

• We collect only essential data necessary to operate the platform, including:
  • IP Address
  • Email Address
  • Cookie ID
  • Browser/Device details
• If you link your account with Facebook, Google, or Twitter, we simply match the email address — no extra data is stored.
• We do not gather sensitive or unnecessary personally identifiable information.

2. Data Storage

All data is securely stored on servers located in New York State, hosted by HostGator. We implement robust security measures, including 24/7 monitoring and access controls. In the unlikely event of a data breach, users will be promptly notified via the site News section and/or email.

3. Data Usage

The information we collect is used only to:

• Maintain account security and platform safety
• Enhance your user experience
• Respond to support inquiries
• Send relevant event or promotional updates (optional — you may unsubscribe anytime)

4. Data Sharing

We do not sell or rent personal data. We only share information in exceptional cases where required by law.

5. Third-Party Data Collection

Santae uses third-party services, including advertising providers and PayPal. These partners operate under their own privacy policies and may collect data independently. We encourage users to review those policies.

6. Data Rights & Removal

You may exercise your data rights by contacting our Data Protection Officer at support@santae.net. You can request:

• A copy of the data we store about you
• Correction of inaccurate data
• Deletion of your account and data (processed promptly, retaining only minimal data for compliance and fraud prevention)

7. Cookies

We use cookies to personalize content/ads, enable social features, and analyze traffic. Cookies also store your login details securely. Manage cookies in your browser or via our Cookies Policy (see cookie preferences).

8. Children’s Privacy (COPPA)

We comply with COPPA. For users under 13, we limit data to username, email, password, and (optional) gender. Parents may request account changes, including upgrading to an over-13 account, via our Parental Consent form. We do not knowingly collect additional data from children under 13 without verifiable parental consent.

9. Regional Compliance

• GDPR Compliance — For EU/UK residents: access, erasure, portability rights.
• CCPA Compliance — For California residents: right to know, delete, correct, and opt-out (no selling/sharing).

10. Security Measures

Our secure servers employ encryption, firewalls, and strict access controls. Session cookies maintain account safety and improve gameplay functionality.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here and reflected in the “Last Updated” date. Significant updates will be highlighted in the site’s News section.

Contact: For any questions, email support@santae.net.