CCPA Compliance

Last Updated: 09/13/2025

At Santae, accessible from https://www.santae.net, we value your privacy and comply with the California Consumer Privacy Act (CCPA), as amended by the CPRA. This page outlines California residents’ rights and how we collect, use, and disclose personal information.

1. Information We Collect

We collect the following categories of personal information:

Identifiers: Name, email address, username, IP address, and similar identifiers.
Internet/Network Activity: Browsing or session data, game interactions, feature usage, and preferences.
Commercial Information: Records of purchases, in-game transactions, or account history.
Geolocation (general): Approximate location derived from IP address.
Inferences: Limited inferences about preferences based on gameplay and site usage.

2. Purposes for Collection/Use

Provide and maintain our game services and features.
Respond to account and support inquiries.
Process transactions and manage purchases.
Improve the site/game and develop new functionality.
Comply with legal obligations and protect our rights.

3. Your Rights Under CCPA

Right to Know/Access: Request the categories and specific pieces of personal information we collected about you.
Right to Delete: Request deletion of your personal information (with certain exceptions).
Right to Correct: Request correction of inaccurate information.
Right to Opt-Out of Sale/Sharing: You may opt-out of the sale or sharing of personal information. Santae does not sell or share personal information for cross-context behavioral advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

4. Disclosures for Business Purposes (Past 12 Months)

We do not sell or share personal information. We do disclose personal information to trusted service providers (e.g., hosting, analytics, payment processing) strictly for business purposes under written contracts:

Identifiers → hosting, authentication, fraud prevention
Internet/Network Activity → security, performance, analytics
Commercial Information → payment processing, order fulfillment, accounting

5. Data Retention

User account data: Retained while your account is active.
Game activity data: Retained for up to 24 months after account deletion, unless a longer period is required for legal compliance, dispute resolution, or enforcement.

6. How to Submit Requests

To exercise your rights, contact us at support@santae.net. You may also appoint an authorized agent to submit a request on your behalf.

7. Verification of Requests

We may verify your request by matching information you provide with data we maintain about you (e.g., account email or recent activity). Authorized agents must provide proof of authorization.

8. Data Security

Encryption of sensitive data.
Regular security audits and assessments.
Access controls restricting data to authorized personnel.

9. Changes to This Policy

We may update this page periodically. We will post updates here and revise the “Last Updated” date.

10. Contact Us

Questions about this CCPA page? Contact support@santae.net.

Thank you for being part of the Santae community!